CAI Announces February 2012 Seminars And Development Programs In Raleigh
Human Resource Management Firm Offers Training For Business Professionals

RALEIGH, NC, January 21, 2012 /24-7PressRelease/ -- Bruce Clarke, president and CEO of CAI (http://www.capital.org), a human resource management firm that helps organizations maximize employee engagement while minimizing employer liability, has announced the company's February 2012 schedule of training and development seminars. All courses will be held at CAI's Raleigh location at 2900 Highwoods Blvd., unless otherwise noted.

-"Essentials of HR Certification Program" is a three-day crash course in which participants will learn the essential elements of the human resources function. Participants will discover the fundamental regulatory and compliance knowledge needed to protect themselves and their organization. Participants will discuss hiring, new employee orientation, record keeping, ADA, EEO, discrimination, harassment, safety, FLSA, COBRA, HIPAA, FMLA, compensation, benefits, disciplinary issues, and much more. The Essentials of HR Certification Program is structured to take place one day a week over three weeks. Participants will receive a free copy of CAI's North Carolina Employers' Desk Manual. The course will take place Friday, Feb. 3, Friday Feb. 10 and Friday, Feb. 17 from 9 a.m. until 4 p.m. each day. For more information, visit http://bit.ly/bgCbnY.

-"Improving Communication Using the DISC Assessment" is a half-day course in which participants will learn how to improve their communication skills by understanding their DISC style, the day-to-day impact, and discovering how to adapt individual communication techniques to the DISC styles of others. The course will take place on Tuesday, Feb. 7 from 9 a.m. until noon. For more information, visit. http://bit.ly/arscN0.

-"Maximizing Performance: The Power of Feedback" is a half-day course that focuses on learning the difference between reinforcing and developmental feedback, as well as strategies for delivering both. Using a personal feedback assessment, group exercises and role-play exercises, participants will learn and practice the skills they need to provide feedback that will maximize employee performance. The session will take place on Tuesday, Feb. 7 from 1 p.m. until 4 p.m. For more information, visit http://bit.ly/dvUKXG.

-"Practical Management I Certification Series" is a series of courses focusing on the key competencies necessary for success as a manager. It offers participants a review of current theories in management with examples of how to apply them in their workplace. Through practice exercises, role-plays, case studies, and classroom discussion, participants will discover practical tips they can use right away. The program consists of eight sessions that will take place beginning Tuesday, Feb. 7 through Wednesday, March 7 at various times for each session. For more information, visit http://bit.ly/xsadD8.

-"Developing Others Through Coaching" is an interactive course in which participants will learn what coaching is and how it can be best used to get the most out of their team. Participants will also discover the best times to apply their coaching skills, how to become a thinking partner for their employees, and how to use coaching to achieve their business goals. This course will take place on Wednesday, Feb. 8 from 9 a.m. until noon. For more information, visit http://bit.ly/bm3w8g.

-"Fundamentals of Management Certification Program" is a two-day interactive program that will help managers master the key competencies associated with effective leadership: leadership vision, values and character; communication; coaching; and credibility. Participants will learn, and practice applying, the skills that will enable them to positively influence their staff to optimal performance and productivity. This program will take place on Wednesday, Feb. 8 and Thursday, Feb. 9 from 9 a.m. until 4 p.m. each day. For more information, visit http://bit.ly/bIWEzs.

-"Inspiring Employee Motivation" is a half-day course in which participants will learn how to discern motivation styles, the key elements to creating a motivating work environment, and how to use the PAR recognition approach. Participants will discover the necessary tools needed to inspire employees and increase productivity. The course will take place on Wednesday, Feb. 8 from 1 p.m. until 4 p.m. For more information, visit http://bit.ly/cQrnVB.

-"Improving Your Basic Business Writing Skills" is a full-day program that covers the basics of good business writing, fitting for anyone who has writing responsibilities-managers, supervisors, engineers, and administrative assistants. This program, led by Dr. David Covington, business and technical writing professor at N.C. State University, features painless, no-nonsense discussions of the writing rules to follow and those to forget. The program will take place on Thursday, Feb. 9 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/cZF7uq.

-"Leveraging Your Emotional Intelligence" is an interactive full-day training workshop that focuses on emotional intelligence, self-awareness and successfully relating to others. It provides participants with techniques to develop their emotional intelligence and the opportunity to identify scenarios to apply their emotional intelligence at work. The workshop will take place on Friday, Feb. 10 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/msEkja.

-"Advanced FMLA: The New Regulations and Other Leaves of Absence" is a half-day course on the in-depth details of the Family and Medical Leave Act (FMLA). Participants will discover practical solutions to the most troublesome FMLA issues and how to legally "end" extended leaves of absence with confidence. They will leave this program with a much deeper understanding of FMLA, the new regulations and other employee medical leaves. The course will take place on Wednesday, Feb. 15 from 9 a.m. until noon. For more information, visit http://bit.ly/b06TOx.

-"Team Leader Certification Program" is an interactive two-day certification program that will help ensure Team Leaders are well prepared to perform at a high level. Through group discussions, exercises, role-plays, and action planning, participants will develop the skills needed to succeed as a Team Leader, and better understand how to apply those skills to specific workplace situations. The course will take place on Wednesday, Feb. 15 and Thursday, Feb. 16 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/cHsA4n.

-"Forklift Operator: Train the Trainer" is a full-day training course based on OSHA's Revised Standard for Powered Industrial Truck Operator Training, and is designed to review the formal, or classroom section, of the required forklift training. Participants will receive the formal training needed to be a designated Forklift Trainer. OSHA requires that each company have a "competent person" providing the Forklift Training. The course will take place on Thursday, Feb. 16 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/chPa8d.

-"PHR/SPHR Certification Study Course." A PHR (Professional in Human Resources) or SPHR (Senior Professional in Human Resources) certification from the Human Resources Certification Institute (HRCI) will distinguish you from your peers, build your self confidence, and earn you greater respect from your organization. To get certified, you must first pass the exam. Nothing will have you better prepared to pass than CAI's Certification Study Course, a 10-session class that begins Friday, Feb. 17 and ends Friday, April 27, running from 1 p.m. until 4 p.m. each session. Note: This course is also available as a Web-based course. For more information, visit http://bit.ly/a8r0NJ.

-"PHR/SPHR Web-Based Certification Study Course." This high-quality study course for the PHR or SPHR exam is meant for those who cannot miss the time at the office. Now, from the comfort of your own home, you can participate in one of the most comprehensive PHR/SPHR certification preparatory programs to be found. Note: This course is a Web-based course. For more information, visit http://bit.ly/cjkFuv.

-"2012 HR Management Conference" is designed for executives; human resources directors, managers and professionals; and others responsible for HR and company culture. The conference runs from Tuesday, Feb. 21 through Wednesday, Feb. 22 at the McKimmon Center, NC State University. For more information, visit http://bit.ly/rI7f4q.

-"How To Develop and Deliver Dynamic Presentations" is a two-day program that will show participants how to prepare, design and deliver a clear, concise, powerful message. It will also provide tips for building audience rapport and using nonverbal communication to engage an audience, as well as how to overcome the anxieties associated with making a presentation. The program will take place on Thursday, Feb. 23 and Friday, Feb. 24 from 8:30 a.m. until 4:30 p.m. For more information, visit http://bit.ly/dw8nkI.

-"HR Assistant Certification Program" is a two-day program in which participants will learn everything they need to know to excel in the HR Assistant role. They will discuss federal and state employment laws and how they affect the workplace. Participants will learn how to improve their communication skills by focusing on the communication styles of others. They will also discover how to identify red flag issues such as harassment and policy violations and how to respond. The program will take place on Thursday, Feb. 23 and Friday, Feb. 24 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/cWw6Hh.

-"Communication and Conflict Resolution: Mastering the Key Skills for Working Effectively with Others" is a full-day course in which participants will learn how to build productive work relationships by utilizing effective communication skills and working toward collaboration. They will identify their conflict triggers and identify strategies to help themselves avoid or manage a potential conflict. Participants will also discover strategies for working with difficult people and how to better manage their responses. The course will take place on Tuesday, Feb. 28 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/d7hjER.

-"Newly Appointed Supervisor Certification Program" is a two-day program that will help first time supervisors and managers establish a strong foundation for success, starting with a self assessment to identify strengths and important areas for growth to ensure a smooth and effective transition. The focus will then turn to basic supervisory skill building, and strategies for building trust, communicating effectively, motivating and recognizing employees, delegating, and managing conflict. Each attendee will also develop action plans to transfer lessons and skills learned directly back to their job. The course will take place on Tuesday, Feb. 28 and Wednesday, Feb. 29 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/9TWV1s.

-"Cutting Your Workers' Compensation Costs: How to Reduce Costs and Avoid Pitfalls" is a full-day course which will provide participants with the tools needed to manage difficult Workers' Compensation claims. The course instructor will identify strategies on how to aggressively manage claims by reviewing in-depth details of the Workers' Compensation process. Participants will discuss OSHA's expectations of all organizations and gain a better understanding of OSHA recordkeeping and the workers' compensation process in North Carolina. Participants will expand their knowledge of how Class Code and Experience Modification Factor (MOD) play an important role in workers' compensation costs. Class members will also discover aggressive claims management strategies that will help their organization save money. The course will take place on Wednesday, Feb. 29 from 9 a.m. until 4 p.m. For more information, visit http://bit.ly/bArub0.

QUOTES:
"We are excited to announce the schedule for the upcoming February seminars in Raleigh," said Clarke. "Each program and course is unique to the needs of today's professionals, and will provide an in-depth look at a specific topic, trend, regulation, or rule while offering beneficial advice for organization and individual success."

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DETAILS:
- All events are open to both CAI members and nonmembers, unless otherwise noted.

ABOUT CAI:
CAI is a trusted resource for HR, compliance and people development. With locations in Raleigh and Greensboro, CAI is a membership-driven organization that helps North Carolina employers maximize employee engagement and minimize employer liability through human resources and management advice, training, news, survey data, public policy advocacy and consulting services. For more information, please call (919) 878-9222 or visit http://www.capital.org.

Anjelica Cummings
MMI Public Relations
(919) 233-6600
anjelica@mmipublicrelations.com
http://www.twitter.com/MMIPR
http://www.mmipublicrelations.com

Press Release Contact Information:

Patty Briguglio
MMI Public Relations
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